Multi-State Compliance: Primal Health & Wellness operates in multiple states, including Ohio and Florida. We comply with all applicable federal privacy regulations, including HIPAA, and follow relevant state-specific privacy laws to protect your information and rights.

Ohio Privacy Act Notice

This Ohio Privacy Notice (“Notice”) supplements our main Privacy Policy and applies to personal information we collect from Ohio residents, whether online or offline.

Categories of Personal Information Collected

Category	Examples
A. Identifiers	Name, address, email, phone number
B. Medical & Financial Info	Health plan ID, payment method, purchase records
C. Protected Class Info	Age, gender, medical condition
D. Commercial Info	Product/service usage and purchases
E. Internet Activity	Browser history, cookies, interaction data
F. Geolocation	Approximate location from browser/IP

How We Use Your Information

• To provide services, treatment, and coordinate medication or provider access
• To communicate with you about your account, orders, or health journey
• For business operations, analytics, and improvement
• To comply with legal, regulatory, and licensing obligations

We do not sell personal information.

Disclosures to Third Parties

We may share data with third parties including pharmacies, marketing partners, or IT providers strictly for legitimate business needs. All partners are required to maintain data confidentiality and security.

Consumer Rights for Ohio Residents

• Right to Know: Request what personal data we’ve collected, why, and with whom it was shared.
• Right to Delete: Request deletion of your personal data (with legal exceptions).
• Right to Opt-Out: You can opt out of any selling of personal data (we do not sell data).

HIPAA Notice of Privacy Practices

This section outlines how your medical information (Protected Health Information or PHI) may be used and disclosed under the federal HIPAA law. It applies to our providers, staff, and affiliates engaged in your care.

Uses & Disclosures Without Authorization

• Treatment: Sharing info with providers and pharmacies to coordinate care.
• Payment: To process payments, verify insurance, or respond to billing questions.
• Operations: For audits, performance improvement, or internal systems.
• Reminders/Alternatives: Notify you of new programs or medications that may be beneficial.
• Required by Law: Public health, safety, law enforcement, oversight agencies.

Disclosures That Require Authorization

We must get your written permission for uses not listed above, such as marketing unrelated services or sharing psychotherapy notes.

Your Rights Under HIPAA

• Access and request copies of your medical record
• Request restrictions on how we use/share PHI
• Ask to amend incorrect information
• Receive an accounting of disclosures (who we shared info with)
• Request confidential communication channels (e.g., email only)
• Receive a copy of this Notice at any time