Does Primal Health take health insurance?
No. Primal Health is a cash-pay practice. We do not accept or bill insurance. However, we do provide invoices and documentation you can submit to your HSA/FSA or insurance provider.
Does Primal Health offer telemedicine services?
Yes. All weight loss consultations, check-ins, and prescription reviews are conducted virtually by our licensed providers.
How much does the program cost?
Pricing varies depending on the medication prescribed, dosage, and length of treatment. Most monthly programs range from $299–$599 and include provider support and medication shipping.
Are GLP-1 medications FDA-approved?
Semaglutide and Tirzepatide are FDA-approved for weight loss and diabetes. However, we prescribe compounded versions from licensed 503A compounding pharmacies for eligible patients, which are not individually FDA-approved.
Is this program safe?
Yes. Our programs are overseen by licensed healthcare providers who review your medical history and labs to ensure safe prescribing. We do not treat patients who are not medically eligible.
Will I meet with a provider?
Yes. You will have a video or phone consultation with a licensed provider before you are approved for any medications.
How long will I be on the medication?
This depends on your progress, goals, and provider guidance. Many patients use these medications for several months or longer for sustained results.
Can I stop the medication at any time?
Yes. You are free to stop at any time, although we recommend following a tapering plan discussed with your provider to minimize side effects or rebound weight gain.
What if I have side effects?
Our team is available for support if side effects occur. You can reach out via secure message or request a provider check-in to adjust your dose or switch medications.
Do I have to change my diet?
While not required, patients who improve their diet and activity levels see significantly better results. We provide guidance and support materials to help.
Can I drink alcohol while taking the medication?
You can, but alcohol may worsen nausea and affect blood sugar. We suggest moderation and speaking with your provider if you have concerns.
What happens if I miss a dose?
Take the missed dose as soon as possible unless it’s close to your next scheduled dose. Contact your provider if you’re unsure.
Can I combine this with other weight loss programs?
Yes, but we recommend consulting your provider to avoid interactions or redundant treatments.
Are labs required?
Yes. Lab work helps ensure safe prescribing. We can accept recent labs or help you order new labs through a partner lab.
Do I need to give myself injections?
Yes. GLP-1 medications are taken by subcutaneous injection once weekly. We provide full instructions and support.
Can I use this if I’m pregnant or breastfeeding?
No. These medications are not recommended for use during pregnancy or breastfeeding. Please speak with your provider for alternatives.
Will this interact with my current medications?
Our providers will review your medications and medical history before prescribing. Be sure to disclose everything during your intake process.
How long does it take to see results?
Many patients begin to see weight loss within the first 2–4 weeks, with more significant changes after 8–12 weeks of consistent use.
Do you offer payment plans?
Yes. We offer Klarna and other flexible payment options at checkout for eligible customers.
Is there a refund policy?
Because medications are prescribed and fulfilled specifically for you, they are non-refundable once shipped. Please contact us if you have concerns.
Can I pause my membership?
Yes. You can request to pause or delay your refill at any time by contacting us at least 5 days before your next shipment.
What states do you operate in?
We currently serve patients in most U.S. states. Availability may vary based on provider licensure and pharmacy regulations.
